German cheated by cabby at
Saigon
Air cabs are seen parked along a street near
What ending would you expect to see
when the very first experience you have with
German tourist Marc Voigt was in the
exact situation on Wednesday night, when he took a Saigon Air cab to go from
Tan Son Nhat International Airport to a hostel on Pham Ngu Lao Street, known
as the ‘backpacker area’ in downtown Ho Chi Minh City.
Voigt recounted that he saw a girl
who was about to take the taxi so they agreed to share the fare since she was
going to the same area as him.
The driver did not want to accept
that and after an argument the German agreed to pay him VND170,000 in
addition to the VND200,000 the girl had already paid, he said in an email
sent to Tuoi Tre News on Thursday.
Voigt then gave the driver what he thought
was a VND200,000 banknote, the tourist said, adding that the cabby took it
and showed the cash to his "boss" as if he wanted to ask,
"Shall I take it?"
His “boss,” the guy who stood
outside organizing the transport, told him to take the money so the driver
put it into his pocket and left, Voigt said.
“Suddenly the driver didn't speak
English anymore. Before that we had spoken English and he had spoken it very
well! So I couldn't make him give me my VND30,000 back,” he added.
After having dropped the girl, the
cabby just stopped, left the car and asked Voigt aggressively to leave the
cab, the tourists narrated in his email.
He then decided not to demand
VND30,000 back, taking his backpack and leaving the car, the man said.
Not until the tourist, who arrived
from
“VND200,000 is around $9.5, while
RM200 is around $54.5,” the 28-year-old wrote. “So I paid $45 more than I
should have and the driver knew that.”
The German tourist said he had
written down the number of the cab, and with the help of the staff at Long
Hostel, where he stays, Voigt managed to speak to the driver through a Saigon
Air hotline.
“The driver offered me to pay VND200,000
back but not my RM200 bill, which I did not accept,” he recalled.
“I really needed that RM200 back to
pay for the rest of my holiday here in
Voigt said he lost contact with
Saigon Air after the unsuccessful dispute settlement, thus seeking help from Tuoi
Tre News.
When contacted by Tuoi Tre News on
Friday, a man named Quang, who introduced himself as a manager of the taxi
firm, said he had been briefed on the case and was “verifying things with the
driver.”
“He surely cannot continue working
at Saigon Air,” Quang told Tuoi Tre News on the phone.
Quang said Saigon Air would work to
refund the tourist and apologize to him, which the company eventually did.
“A manager from Saigon Air just came
over to my hostel to apologize multiple times for what has happened to me,”
Voigt told Tuoi Tre News in another email on Friday.
The German said he also got his
RM200 back, and accepted the apologies.
“I told him that this problem was
solved for me now, and that they have to make sure tourists and locals can
use their services without being afraid of getting scammed by the drivers or
even by other people involved,” Voigt said.
“He promised that the company will
do their best to prevent further scams.”
Quang told Tuoi Tre News
that the company is “purifying” its staff to rebuild trust.
TUOI TRE
NEWS
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Thứ Sáu, 22 tháng 5, 2015
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