Vietnamese diners more generous than
Chinese, Japanese in tipping: survey
This photo shows a waitress working
at a vegetarian restaurant in Ho Chi
Minh City. Twenty percent of Vietnamese respondents
interviewed in a 2013 MasterCard survey said they left tips behind after a
good meal. Tuoi Tre
Vietnamese restaurant-goers are as
generous as Singaporeans and more big-hearted than Chinese, Taiwanese, South
Koreans, New Zealanders, and Japanese when it comes to tipping, a new survey
has revealed.
One-fifth of local restaurant-goers in middle-income Vietnam said
they left tips behind after a good meal, giving them the 10th place among the
16 Asia-Pacific countries and territories, according to the study conducted
by MasterCard between October and November 2013.
The research, which was publicly released by MasterCard
on April 7, interviewed 7,932 respondents aged 18-64 in the 16 countries and
territories, including Thailand, China, New Zealand, Australia, Singapore,
South Korea, Japan, Taiwan, and Vietnam.
Vietnam has the
same ranking as Singapore
though the latter’s GDP per capita is nearly 20 times higher.
Vietnam’s per
capita income is $2,589 while that of Singapore is $49,754, according
to figures released by the International Monetary Fund in 2013.
Most Consistent Tippers
in Asia/Pacific region:
Country/Territory
|
Overall (%)
|
Asia Pacific
|
40%
|
Thailand
|
84%
|
Bangladesh
|
80%
|
India
|
78%
|
Philippines
|
73%
|
Hong Kong
|
56%
|
Australia
|
46%
|
Myanmar
|
42%
|
Indonesia
|
33%
|
Malaysia
|
31%
|
Vietnam
|
20%
|
Singapore
|
20%
|
China
|
15%
|
New Zealand
|
12%
|
Taiwan
|
12%
|
South Korea
|
10%
|
Japan
|
4%
|
|
The survey conductor MasterCard said they did not
report on how much the tips were and the study was meant to serve more as a
tool about good dining practices among different countries in the region.
Based on that criterion, Thai diners (GDP per capita:
$7,907) were the top tippers while Japanese (GDP per capita: $33,596) were
the least generous.
“Understanding how people tip gives us a unique look
into local cultures and accepted practices that we can all benefit from
knowing while traveling,” The Wall Street Journal quoted Georgette
Tan, MasterCard’s head of communication for the Asia-Pacific, Middle East and
Africa regions, as saying.
“Knowing that it’s uncommon not to leave a tip behind
in Thailand,
for example, will benefit travelers who might not consider leaving any
gratuity. In Japan,
on the other hand, tipping is not expected, and people there may even ‘frown
at the practice,’” she told the Journal.
When asked about the generosity of Vietnamese diners as
recorded in this survey, Thao Nghi, who works for a magazine in Ho Chi Minh City, told Tuoitrenews:
“It’s good because it proves that Vietnamese are not stingy.”
“I support the tipping culture in Vietnam. If
diners are served well, they should leave some tips,” she asserted. “Also, I
know the monthly salary of waiters and waitresses in many local restaurants
is small.”
Agreeing with Nghi, Trung Pham Le, a tour guide on Phu Quoc Island off northern Vietnam’s
Kien Giang Province,
said most people working in hospitality live on tips they receive from their
customers.
“If customers feel satisfied with restaurant or bar
services, they should give them some tips,” he concluded.
Meanwhile, Robert Smith, an Australian expat in HCMC,
told Tuoitrenews that there is no need to give tips in restaurants
in Vietnam
because a lot of them already demand a service fee.
But he said tipping is a cultural thing and revealed
that diners in Australia,
which ranks 6th in the survey, did not give tips in the past but
do so more regularly now.
On average, across the
Asia-Pacific region, four in ten consumers are accustomed to leaving a tip
behind after a good meal in a restaurant, MasterCard said in a statement.
According to the MasterCard
survey, Thai restaurant-goers edged out Bangladeshi, who grabbed the top
spot in the 2012 survey, to be the most generous tippers.
Eighty-four percent of Thai
diners said they left a tip after a good meal while Bangladesh (80 percent) and India (78 percent) ranked second and third,
followed by the Philippines
(73 percent). Japan (4
percent) was in the least generous group while Indonesia
(33 percent), Malaysia
(31 percent), Singapore
(20 percent), and Vietnam
(20 percent) were the middle-ranked countries.
The survey also indicated
that men (43 percent) tended to leave behind a bonus for service more often
than women (36 percent) while consumers aged above 45 (42 percent) were
more inclined to give tips than those between 18 and 29 (37 percent).
|
Trung Pham, Tuoitre
|
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