Electronics stores a hit with buyers
As a result such stores have mushroomed in recent years, they
said, pointing to chains belonging to famous firms like FPT, The Gioi Di
Dong, and Vien Thong A.
As soon as they appeared in the market, these shops became
popular since they offered advantages that traditional retail shops did not –
a large and varied range of models, convenient services, and reasonable
prices — they said.
As of June, FPT Corporation had 116 stores in many cities and
provinces, including 13 in Ha Noi and 12 in
Nguyen Bach Diep, CEO of FPT Retail, said customers now demand
friendly pricing policies and post-sale services, and so his company regularly
changes sales strategies to compete in the market.
"Eighty per cent of the products sold at FPT shops are
priced equal to or even lower than similar products on the market.
"In addition, the FPT shops are ready to counsel
customers and offer convenient post-sales services in addition to
gifts."
The Gioi Di Dong (Mobile World Investment) Corporation is the
largest mobile phone retail chain with nearly 200 large, modern shops
nation-wide.
A company spokesperson, who asked not to be named, said
customers now pay much attention to customer care and promotions.
"These modern stores can meet these requirements easily
but traditional retail shops cannot.
"Thanks to understanding customers' requirements, the
company's stores have developed rapidly."
Analysts said all of these retailers focus on pricing.
As a result of its price advantage, last year The Gioi Di Dong
sold 2.3 million Apple, Nokia, Sony, and HTC mobile phones, accounting for 20
per cent of their total market.
Le Tam, director of Techone Mobile Supermarket, said people
prefer to buy from authorised sellers because they can then be sure about the
quality and warranty on products.
"At small shops, customers cannot know about the origins
of products," he said.
Le Ngoc Phuong, a resident of Tan Binh District, said buying
electronic products from large, famous stores means customers do not have to
worry about quality.
Besides, they often get preferential treatment at these
stores, she said.
According to data from the GfK Group, Germany's largest market
research Institute, smart phones accounted for 70 per cent of mobile phones
sold in Viet Nam last year, up 135 per cent from 2012.
Tablet sales soared 250 per cent last year.
Many foreign companies have been lured by the huge potential
of the Vietnamese market, where 15 million people live in the two major
cities of Ha Noi and
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Chủ Nhật, 6 tháng 7, 2014
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