Baggage thefts a shame for Vietnamese aviation agencies:
transport minister
Minister of Transport Dinh La Thang has criticized the
leadership of relevant agencies for the increasing baggage theft, mostly at
major international airports.
“The main
reason is that the leaders do not recognize their responsibility,” he said.
“As long as
you are indifferent to and shameless about the theft of international
visitors’ luggage, the problem will not go away,” he said at a meeting with
aviation agencies and the police Thursday.
The Civil
Aviation Authority of Vietnam (CAAV) reported an increase in the number of
complaints about luggage thefts from 301 last year to 468 so far this year.
Major
General Nguyen Dinh Thuan of the Ministry of Public Security said VIP
passengers have also been victims of airport baggage theft.
"A bank
CEO accompanying the Prime Minister aboard a special aircraft lost a whole
suitcase. A leader of a Ministry of Public Security agency lost an iPad from
his check-in luggage."
CAAV
director Lai Xuan Thanh said it is difficult to identify the agency
responsible for the thefts because it could be happening at departing
terminals abroad.
Carriers
only pay compensation for lost items based on weight, which frustrates
passengers losing valuable items, he said.
There are
many “blind spots” in the process of transporting the luggage -- like when
workers get into the container to load and unload luggage and when they go
home after work.
Some gates
are not equipped with proper equipment to screen the workers, who are paid a
low salary of VND3 million (US$137) a month, he said.
He called on
the police to launch a campaign to stop the baggage theft at major airports.
Thang, in
response to Thanh’s report, said management agencies are responsible for the
issue and should not shift the blame on baggage handlers and foreign
airports.
Luggage
thefts are also frequent on domestic flights, accounting for 103 complaints
last year, he said.
He himself
received text messages complaining about airport luggage theft almost every
day, he said.
“[You]
should have self-respect living in a country widely known as a peaceful
destination, and not allow baggage theft.”
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Thứ Sáu, 19 tháng 6, 2015
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