Hyatt says payment processing systems at
Vietnam properties hacked
Hyatt
advised customers, as a precaution, to watch payment card account statements
for unauthorized charges.AFP
Properties managed by Hyatt Hotels Corporation in Vietnam have
fallen victim to a security breach in which payment card data, including
internal verification codes, might have been leaked via malware.
The hospitality giant said in a press release on January
14 that it had completed an investigation into a previously announced payment
card incident.
The probe identified signs of unauthorized access to
payment card data from cards used onsite at certain Hyatt-managed locations,
primarily at restaurants, between August 13, 2015 and December 8, 2015, the
press release said.
A small percentage of the at-risk cards were used at
spas, golf shops, parking, and a limited number of front desks, or provided
to a sales office during this time period.
The at-risk window for a limited number of locations
began on or shortly after July 30, 2015.
A piece of malware was designed to collect such payment
card data as cardholder names, card numbers, expiration dates, and internal
verification codes from cards used onsite as the data was being routed
through affected payment processing systems, Hyatt said in the release.
There is no indication that other customer information
was affected, it added.
The Wall Street Journal cited Hyatt as saying that unauthorized access to
payment card data was detected at 250 hotels in about 50 countries around the
world.
Park Hyatt Saigon in Ho Chi Minh City and Hyatt Regency
Danang Resort and Spa in Da Nang were among the hacked locations, according
to what was found by Tuoi Tre News from a list of affected sites
provided by Hyatt on its website.
Hyatt said it had worked quickly with leading
third-party cyber security experts to resolve the issue and strengthen the
security of its systems.
The company added it had also notified law enforcement
and the payment card networks.
As previously communicated, customers can confidently
use payment cards at Hyatt hotels worldwide, the global hospitality firm
noted.
“Protecting customer information is critically important
to Hyatt, and we take the security of customer data very seriously,” Chuck
Floyd, global president of operations for Hyatt, was quoted as saying in the
press release issued from Chicago.
“We have been working tirelessly to complete our investigation,
and we now have more complete information that we want to share so that
customers can take steps to protect themselves. Additionally, we want to
assure customers that we took steps to strengthen the security of our systems
in order to help prevent this from happening in the future.”
Hyatt encourages customers to review their payment card
account statements closely and to report any unauthorized charges to their
card issuer immediately.
TUOI TRE
NEWS
|
Thứ Bảy, 16 tháng 1, 2016
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